Privacy Policy

Privacy Statement

Bilgola Cellars is committed to protecting the privacy of personal information that we collect about the visitors to our Website and is compliant with the National Privacy Principles set forth in the Privacy Act 1988 (Cth).

If you use this Website, you have agreed to the Privacy Policy of Bilgola Cellars, which is set out below. Bilgola Cellars reserves the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you would like to access, amend or delete any personal information we have about you, register a complaint, or want more information, please email Bilgola Cellars on If you would no longer like to receive information from us, please follow the “unsubscribe” directions at the end of any email communication you receive from Bilgola Cellars.

Personal Information

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Whenever you visit our Website, the web server automatically retains your computer’s Internet protocol (IP) address in order to provide us with information that allows us to analyse general traffic flows and helps us learn about your browser and operating system. This information is collected in an effort to better tailor the Website to best meet the needs and expectations of our customers.

Use of Personal Information by third parties

Bilgola Cellars may use third parties to manage activities that may be on our Website, including but not limited to promotions, product delivery, statistical analyses and electronic direct mailings. These parties may have access to the personal information submitted by visitors who participate in those activities. Similarly, we may contract with third parties to handle requests for information that is submitted to our Website. In general, Bilgola Cellars will instruct these third parties to use this personal information only to the extent necessary to allow them to perform the services they provide to us. However, third-party service providers have their own Privacy Policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their Privacy Policies so you can understand the manner in which these providers will handle your personal information.

Once you leave our store’s Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms & Conditions. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Disclosure of Personal Information

Bilgola Cellars may disclose personal information in situations where we reasonably believe it is necessary to identify, contract or bring legal action against anyone damaging, injuring, or interfering with our rights, either intentionally or unintentionally. In addition, if the law requires we disclose personal information, we will.

Data Security

Bilgola Cellars strives to ensure the security and integrity of your personal information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).


Data that a website transfers to an individual’s hard drive for record-keeping purposes are called Cookies. Bilgola Cellars uses industry-standard Cookies, to assist in the compilation of statistical analyses and is also used on occasions to customize the Website for faster use. It is important to note that Cookies by themselves cannot be used to determine the actual identity of users. If you do not want information collected through the use of Cookies, most browsers allow for a simple procedure to deny or accept the Cookie feature. However, please note, Cookies may be necessary to place purchase orders.

More Information

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner